Last 20 Issues

Currently, there may be limitations when attempting to access the SALTO access control system. Users who authenticate via smartphone are affected. We are working on a solution and will keep you informed as soon as there is new information.

Update 23.07 - 10:00:

HM has, at short notice, converted its own PKI portal into an ACME proxy for Let’s Encrypt. Renewal should now be possible again with minor limitations.

Original notice:

HARICA unfortunately has to revoke various certificates.

Affected: All SSL server certificates that were issued between March 27, 2026 and July 20, 2026 (inclusive) and do not contain the certificate extension AIA OCSP URI access method.

This unfortunately also includes the SSL server certificates that were already replaced as part of HARICA’s revocation announcements last week.

The affected SSL server certificates will be revoked on July 25, 2026.

Not affected: User certificates, as well as server certificates that were issued up to March 26, 2026 and from July 21, 2026 (today), inclusive.

The background to this new round of revocations is that at the end of March 2026 HARICA removed the certificate extension AIA OCSP URI access method, as announced at the beginning of the year, from the issued SSL server certificates, but unfortunately failed to update the CP/CPS document accordingly. Thus, in the period from March 27, 2026 to July 20, 2026, SSL server certificates were issued without the certificate extension AIA OCSP URI access method, although according to the CP/CPS documents valid at the time, this extension should have been included in these certificates. Therefore, revocation of the affected SSL server certificates is unfortunately unavoidable.

Please check the systems you manage to see when the certificates were issued and replace them if necessary.

The API and portal are currently slow—we unfortunately have no influence over this, as there are currently long response times on HARICA’s side.

Due to maintenance work, there may be restrictions on phone service.

Currently, incoming external calls in call queues may be displayed incorrectly.

The caller’s number is shown with an additional leading zero.

Example: the number 00172 1234 5678 is incorrectly displayed as 000172 1234 5678.

We are working on a solution and will inform you as soon as there are updates.

Due to maintenance work, there may be restrictions affecting telephone service.

Please switch to mobile phones wherever possible during this time.

Update: The issue in the CMS module “Translation Studio” has been resolved. Translations can once again be carried out as normal.

Original message: Since yesterday’s update, there has been an issue in the CMS module “Translation Studio”. Translations are not being written back to the CMS.

Only the automatic translation function in the DachmarkePG project is affected. All other projects and functionalities in First Spirit are working as usual.

The vendor has been notified and is working on a solution to the problem. We will notify you promptly.

The monthly CMS update will take place on Wednesday, 1 July 2026, from 07:00 to 09:00. The CMS cannot be used during this period. From 09:00 onwards, you can log in again as usual and make changes to the HM websites.

Update 29.06.226 · 16:11 hrs

The services are now available again as usual.

Update 29.06.26 · 08:45 hrs

The air conditioning was put back into operation by Building Management.

The affected services are currently being restored step by step. Please note that there may still be intermittent limitations over the course of the day.

Original notice 27.06.26 · 19:02 hrs

The failure of the air conditioning in the R Building unfortunately forces us to shut down the majority of our IT services. Please also expect restrictions and performance degradation on the other services due to reduced system performance.

Together with Building Management, we are working intensively on a solution.

We will keep you informed here about further developments.

HM Central IT regrets the inconvenience caused!

According to an announcement from LRZ, it is currently not possible to share or use calendar ICS links. Further information on this can be found on the LRZ status page: Outlook Web (OWA) limited | LRZ Service Status

Unfortunately, there are currently restrictions on access to our Moodle system. Together with our service provider, we strive to resolve the problems quickly.

The problem is under investigation.

The FAMOS building management system is currently not available. Central IT supports the colleagues of the building management in resolving the problem as quickly as possible.

Due to a failed automated security update during the night from Wednesday, 3 June to Thursday, 4 June, logging in was not possible between approximately 1:00 AM and 5:30 AM. The disruption was resolved manually and the update was rolled back.

The issue will be investigated afterwards, and configurations will be adjusted so that comparable updates are automatically rolled back in the event of an error.

The monthly CMS update will take place on Wednesday, June 3, 2026, from 07:00 to 09:00. The CMS will be unavailable during this period. From 09:00, you can log in again as usual and make changes to the HM websites.

For about an hour now we have been experiencing a network issue. We are currently working to resolve the problem. As a result, anyone who newly connects to the Q-Bau LAN will not have network access; if you are affected, please use the Wi-Fi instead. The issue is known and we are working urgently on a solution. Thank you for your understanding.

The Moodle platform is fully operational again.

Error in automatic certificate monitoring.

Due to maintenance required on short notice, moodle.hm.edu will be unavailable on 26 May from approximately 6:00 a.m. to approximately 12:00 noon.

We are working to resolve the problem as quickly as possible.

New PILOS frontend